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Accessibility Statement
We are committed to ensuring our online services are as accessible as
possible to all users. To achieve this we have built our site to comply with the
World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines (WCAG).
These guidelines assist website developers by describing best practices to
implement websites that will be accessible to all users.
- This site complies with WCAG Level Double-A of the Guidelines, available
at
http://www.w3.org/TR/1999/WAI-WEBCONTENT-19990505, with the small number
of known exceptions itemized below.
- This site also complies with the guidelines found in Section 508 of the
US Federal Government Rehabilitation Act.
Pages on this site were authored using technologies selected to produce a
user-friendly and visually pleasing website. Some older browsers may not support
these technologies and while we make every effort to accommodate these browsers,
it may be necessary to disable some features, such as JavaScript (which builds
interactive dynamic content) on your browser to view the site.
If your browser does not support these technologies (or if they are
disabled), the content of each page is still readable although the look and
layout will be significantly altered. Best efforts have been made to make the
site functional without these advanced features.
We recommend that users keep their browsers up-to-date to take advantage of
new technologies. For more information on which browsers we support see the
Browser Requirements section of this site.
Pages were also created to allow visually impaired users to use the site
effectively using a screen reading aid. For example, all images have text
describing the image, Title attributes tell users where a link will take them if
they click on it, and structured headings are used so users can get an overview
of the site and jump quickly to desired sections.
Adjusting your Browser Settings
Our Internet Banking service can be adapted for use by partially sighted
members. You can change some of the options in your Internet browser and, using
the latest version of Internet Explorer, you will be able to:
- alter the colour of most text (but not images)
- alter the background colour (black text on a yellow background gives the
most contrast)
- alter the line length, by changing the size and shape of your browser
window
- override the colour schemes of this website and others with your
preferred settings
Refer to the accessibility topic in the help section of your browser for
details on how to change your browser settings.
Technologies Used
If you are technically inclined or wish to know more about how we achieve
accessibility on this site, you may be interested in reading below.
- All pages on this site were authored using Extensible Hypertext Markup Language (XHTML) 1.0 Transitional for markup.
- Some pages on this site have been created using JavaScript (DOM 1/2) for
browser effects.
- All pages in this site use structured semantic markup. H1 tags are used
for main titles, H2 tags for subtitles, etc. This helps users get an
overview of the site when using an access aid and jump quickly to desired
sections of the site.
- Many links have TITLE attributes, except those where the text of the
link already fully describes the target. These attributes describe where a
link will take you if you click it to help you navigate effectively through
the site.
- This site has been checked using W3C Validators for both XHTML and CSS.
However, some features, such as banking and calculator pages, use legacy
code and may not validate.
Testing and Validation
To test for compliance, we have used the following accessibility aids and
resources:
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